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Customer Support Executive

Full-time

Posting Date:
January 6, 2026

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Overview:
Rysenova, a rapidly growing HR SaaS platform, is looking for a Customer Support Executive to join our customer support team. This full-time role offers an exciting opportunity to contribute to a fast-paced tech environment. If you have a passion for customer service, enjoy solving problems, and are eager to help clients achieve success, we would love to have you on board.
Core Requirements: (Must Have)
  • Recent graduate or 1-2 years of work experience (any field)
  • Strong communication skills in Bangla and basic English
  • Comfortable using mobile apps and basic software tools
  • Problem-solving mindset with a positive, client-first attitude
  • Ability to work on-site at our Lalmatia office
Working Schedule:
9.00 AM to 6.00 PM (Saturday to Thursday)
Key Responsibilities:
  • Respond to customer queries through phone, WhatsApp, and email
  • Assist with client onboarding and provide training support
  • Report and track common issues with the product team
  • Offer clear, friendly, and effective support to clients
  • Document solutions and update internal resources
Why Join Us?
  • Competitive salary with performance-based bonuses
  • Career growth opportunities with the potential for full-time advancement
  • Certificate upon successful completion of probation
  • Collaborative, professional, and supportive team environment
  • Team events, office perks, and a vibrant office culture
Vacancy:
05
Salary Range:
Negotiable (based on skill and experience)
Deadline:
February 6, 2026
Job Location:
Lalmatia, Dhaka
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